Privacy Policy

 

At Tamralok, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, services, and products. By accessing our website www.tamralok.com
 or interacting with us, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to enhance your experience and process your orders. This may include:

Personal Information:

Account Information: When you create an account on our website, we collect your name, email address, phone number, billing and shipping address, and other relevant information required for order processing.

Payment Information: For payments, we collect your credit/debit card details or UPI information. However, all payment data is processed securely through trusted third-party payment gateways, and we do not store sensitive payment information on our servers.

Order Details: Information related to the products you purchase, order history, and preferences.

Non-Personal Information:

Browser and Device Information: Information such as IP address, browser type, device type, and operating system may be collected to improve the functionality and performance of our website.

Cookies and Tracking Technologies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us track your preferences and remember certain settings to make your visit more efficient.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Improve the functionality and design of our website.
• Provide customer support and respond to inquiries.
• Communicate with you regarding your account, orders, and promotional offers (if you have opted to receive such communications).
• Improve our products and services.
• Prevent fraud and enhance the security of our website.

3. Sharing of Information

• We value your privacy and will not sell or rent your personal information to third parties. However, we may share your personal information with trusted partners for the following purposes:
• Payment Processing: Payment details are processed through secure, third-party payment gateways.
• Shipping and Delivery: We share your address and contact information with shipping providers to deliver your orders.
• Legal Compliance: We may disclose your information if required by law or in response to legal processes (such as a court order or subpoena).

4. Data Security

We implement industry-standard security measures to protect your personal information. These include encryption technologies, firewalls, and secure payment processing. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal data:

Access and Update: You may access, update, or delete your personal information by logging into your account or contacting us at atharvwadke2000@gmail.com.

Opt-Out: If you do not wish to receive promotional emails from us, you can opt out by following the unsubscribe instructions in the emails or contacting us directly.

Cookies: You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Third-Party Links

Our website may contain links to external sites or third-party services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those websites before providing any personal information.

7. Age Restrictions

Tamralok’s website and services are intended for users who are 18 years or older. If you are under 18, you may only use our website with the involvement of a parent or guardian.

8. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account or request that we no longer use your information, please contact us.

9. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and the revised version will be effective as of the date it is posted. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is being used, please contact us:

Email: atharvwadke2000@gmail.com

Phone/Mobile: 7378618825

Address: 556 Kasba Peth, Jayant Heights, Flat No. 203, In Front of Kasba Metro Station, Pune, India

Website: www.tamralok.com